Thoroughbred Express Team Member Portal
Welcome to the Team Member Portal!
Previous slide
Next slide
James Scott
20:17 10 Nov 24
Some way need to figure out how to clean the wheels better the rims But everything else is good the rims don’t get clean, but everything else does great
Marty mcclellan
18:00 18 Oct 24
Great car wash great value that being said I need someone to contact me regarding my account…
Mac McLeod
17:33 12 Oct 24
Only one person working at the Charleston WV (Kanawha BLVD) location today, October 12. She set the car in motion immediately and tried to run around the car with the pressure washer. She didn't make it, and one side was not cleaned. Also, on the lower left of the wash, at the rinse, the brush was not working.I asked if the employee was alone and she told me, "Yes, but there are two managers inside."Car still dirty. No way to call the actual car wash. This is very telling - and disappointing.
Crystal Wright
18:43 19 Sep 24
Ms. Sandra has always been SUPER helpful, any time that we have needed anything. This car wash is great, but she adds that SPECIAL touch that is needed today. So many times employees are just there, but not Sandra; she goes above and beyond to make sure you experience as a customer is exceptional! She is a WONDERFUL asset to Thoroughbred, and a smiling face for the company. Car wash services are above and beyond any other wash service in Glasgow.
Jessica Anderson
16:32 09 Aug 24
Best car wash in town.. and a Awesome staff.. you get your first month for 10 dollars..
Deborah Wilson
19:37 06 Aug 24
This car wash is great! The folks who work here are so attentive and nice.
Steven Carver
17:41 15 Jun 24
When I got there they had one lane blocked went to use my card lady came over ther to try get it took it to the other reader neither one of them working so I just paid cash I get in the wash and my credit card alerts me the charged my card I told them they tried to put the money back they couldn’t do it I told them to give me my money back they said they couldn’t do that either so I paid double for the wash I won’t use these people again
Anna Gossett
00:52 11 Jun 24
Great place to keep your car clean and looking nice! Best vacuums around!!!! 😄 The vacuum sucked up my keychain,& an employee there (Richard) went above & beyond to find it, taking off hoses & snaking them, sleuthing around till we found them 😁😁 Love this place 🧼
Monica Crowder
17:33 31 May 24
Thoroughbred Express in Glasgow is awesome! The employees are always friendly and helpful. Shout out to Richard for all your hard work and for going the extra mile!
Cathy Kincaid
15:07 31 May 24
First time at this location. Santana was very helpful in showing and explaining different car wash plans. Clean and friendly facility. Thanks, I’ll definitely be back !!
Ricky Elmore
16:03 25 May 24
Kevin was very professional and knowledgeable about there service and cost, Each time I drive through the employees take time and treat my car like it was there’s, unlike the other place where they hit and miss at prepping before wash.
Tiffany Smith
19:48 20 May 24
Great experience! Richard provided wonderful customer service and was so quick to help without being asked! Will return because of his service!
Tonya Tivitt
19:33 19 May 24
Richard was extremely patient & helpful when I needed to update the license plates on my unlimited membership. Always such great service!
Barry Weaver
16:59 19 May 24
Edit. I was promptly contacted by someone who took care of the situation and gave me a code for the free wash and a discount on the first month. Wash did an excellent job and the vacuum and air guns work great. We are members of the wash on the other side of town. Last Saturday day I stopped by and asked about a membership here. A very nice and polite man gave me all the information and offered a free test wash. I declined because I had just had it washed. He said we could come back and get a free test wash. We went back today and were talked to very rudely by a lady who refused the free wash because she didn’t offer it. I tried to explain who gave it to us but she was to loud and rude and refused to listen
Jamie Lee
20:41 01 May 24
Clean. Fast. Friendly staff. Great amenities (towels, cleaner and air fresheners). Would totally get a 5 star if they had public restrooms available. I've been there several times, as I live 45 minutes away, and needed to use the restroom...
John Polston
12:13 01 May 24
THOROUGHBRED EXPRESS IN GLASGOW KENTUCKY IS AN EXCELLENT CAR WASH.. RICHARD AND ANDY ARE ALWAYS VERY HELPFUL AND THEY SEEM TO REALLY APPRECIATE THE BUSINESS.. THEY ALWAYS SPEAK AND I ENJOY OUR CONVERSATIONS… I HIGHLY RECOMMEND THOROUGHBRED IN GLASGOW KENTUCKY…. I LIVE IN TOMPKINSVILLE WHICH IS APPROXIMATELY 25 MILES FROM THE CAR WASH… GLASGOW IS VERY FORTUNATE TO HAVE THOROUGHBRED AND THE STAFF OF RICHARD AND ANDY…
Douglas Poindexter
22:48 30 Apr 24
Richard above and beyond at his job I only have a temp tag andi was needed to know when my payment is due even though I told him he didn't have to because they was busy he looked itupand told me right before I went threw the car wash.and my sons cape got sucked in the vacume he got it out and gave it to me the next time i came. The car wash works 👍
Danny Crabtree
21:19 30 Apr 24
I’ve been using ever since they opened in Glasgow!!! The staff are great, especially Richard. Best car wash in Glasgow. I use them 100+ times a year!!!
skyler milstead
01:21 30 Apr 24
I have a monthly membership and love it! It would be very nice to have an attendant wipe your car down dry on the outside and get the bugs off of your car. Overall, though it is very nice, My car comes out clean every time and it is the best price in my town. They have vacuums for their members, towels and cleaner spray, floor mat cleaners, and complementary air fresheners that last a while. The only thing that they could improve on is open earlier in the mornings so people could go before work.
Erin Marshall
19:45 08 Mar 24
Love this car wash! Friendly staff, quick service, and the self vacuum is so easy to use! Richard is always happy and helpful!
Mike Markle
17:53 06 Feb 24
HIGHLY RECOMMEND! It’s a great price to get your car washed and on top of that the vacuuming and glass cleaner and air fresheners are FREE! Love it!Thanks, James for your help in recommending the monthly membership and for explaining everything so well.
Cynthia Wolverton
12:01 23 Jan 24
Always fast and friendly! Now, the vacuums were not that great this time. They had hardly any suction to them. But usually great!
JustaRichgirl “Richgirl”
16:29 20 Dec 23
Excellent car wash! Top pick in town! Great wash, great suction in vacuums, just over all good. Richard is exceptional, kind, helpful, and considerate, he’s excellent at what he does and I always enjoy running into him or having his help. Always happy and helpful! Just an overall great place of service!!!! Keep up the good work!
Oldhead Cuts Barber Spot
20:15 12 Dec 23
The staff is amazing! Very hard working, professional and friendly. There are days my vehicle doesn’t need to be cleaned and I still go to get it washed because the staff is so amazing.
Deborah Koehler
23:24 11 Dec 23
Initially surprised thar our choices were $15-$20-$25...BUT...our truck never looked this good! We chose the $20 service. It's so clean and so shiny! I am so impressed, and we will be back to wash and shine our other vehicle.
Dan Nicholas
18:19 19 Jun 23
Regular but nice and thorough drive thru but the cool thing I'is that after the wash you get to use self serve powerful vacuums and you get towels, window cleaner And air fresheners FREE. The attendant was a joyfull fellow
Tabitha Watt
22:49 07 Jun 23
I love this place! Richard gave me all the details and info I needed to get set up on a monthly subscription. Would recommend this war wash to anyone!
Debbie Roberts
11:47 02 May 23
Wonderful car wash!! Very clean! Car always comes out clean. Free vacuums, drying cloths, air freshener, etc included. Nice friendly staff!! Richard greets everyone entering. Always has a nice smile. He is the nicest customer service person you could ever meet. This is rare in todays world. He is definitely a keeper!!
waylon griffin
22:43 13 Apr 23
I wish all employees could be like Richard! I was having a bad day and he greeted me with a smile and noticed k wasn’t feeling great and gave me a complementary wash. As always the car came out looking spotless! Thanks Richard!
Brennan Crain
15:25 04 Apr 23
Thoroughbred is a convenient and efficient stop to wash my car. Their automatic wash is superb. There are plenty of vacuums on site and they offer free air fresheners and interior spray cleaner. You can't beat it! Thanks for investing in Glasgow and providing a great business to locals here.
Jason Jackson
22:32 01 Apr 23
Great service and their automatic wash really does work! Car is clean!I love too that they have all the self cleaning stuff you need for the inside, for free, including awesome air fresheners.
Hank McSchlank
20:43 30 Mar 23
great car wash. i pay for the monthly membership and come all the time. having access to wash rags and vacuums after each watch is great and i always leave with a car that’s sparkling like new.
Judy Poynter
19:23 30 Mar 23
Love this car wash. Friendly people working there. Does a great job on my car.
linda burch
20:29 29 Mar 23
I love this place!! About to start my 3rd year of a yearly membership. The staff is amazing! Always friendly and helpful. Definitely recommend them!!!
Madyson Coots
01:49 22 Mar 23
Staff was very professional! The car wash is great. It has very powerful vacuums, cleaners, scent cards, and even a machine that washes the car mats. Highly recommend!
Luxury Garden Center, Inc.
20:18 05 Feb 23
Went to get my truck washed today and sign up for monthly subscription but was turned away. I was told to go to self serve and wash the mud off fender wells then I could come back for automatic wash. Took my business across town to waterworks who washed it with no problem.
Bob Howe
20:26 28 Jul 22
Awesome place to get your car cleaned, great quick service with a smile. All services are new and always work well, and if by chance there is a problem an employee is quick to assist.. highly recommend
Alisha Cope
15:04 05 Jul 22
I pay 30 dollars a month to be able to go through the car wash as many times I need and free vacuuming as well! They supply you with cleaner, rags and air freshener when you vacuum it out! Also they have a mat cleaner! I love this place! Very friendly people too!
Jeremy Harper
19:33 29 Jun 22
This place is awesome I recommend it to anyone. The prices are real Fair. And the neatest thing they got this machine you can run your floor mats through and it washes them for you.I want to give a big shout out to my dude Richard for doing a A1 job all the time. As soon as you pull into the business there's Richard to greet you with a big smile on his face and always good friendly conversation. This place is the best, professional and got the best rate in Glasgow.So here lately, I’ve been working in Bowling Green and haven’t been in (Glasgow) much. So I made the choice to either get a place in Bowling Green and wash my car. I get a place in (Glasgow) to wash my car. So I choose and chose the place in Glassow because they’ve always done me right. I never have to take my car. Everyone that works there is so nice, and I want to give a big shout out to Richard for doing such a great job always. He seems always being a good mood. And that makes my day a little easier.
Melinda Colon
17:14 16 Jun 22
I love them! I left to try another place that opened in town only because I wanted the ability to wash in town and in another town where I worked. That was a huge mistake. The other place left rubber marks across my brand new car three times in a row and barely scrubbed the bugs off my car and when I complained, they told me that I should feel lucky they even do that. I immediately came back to thoroughbred. Here, they are always helpful. They always have the cleaning supplies out when I need them. The guys even grab my rubber mats to take them into the wash and spray them down for me when it's not too busy. My car is my business so it has to be clean 24/7. I would recommend this place to anyone. Service is amazing! I do agree with others that maybe a little bit more attention to the rims would be great.
Steven Branham
21:45 14 Jun 22
Good car wash. Attendants washing tough dirt and bugs before entering is a good touch. More detail could be used on wheel cleaning… expensive individual wash, but monthly membership would be an excellent choice!! Overall a good experience.
James Johnson
04:11 14 Jun 22
This is a primarily self serve carwash. You have an attendant who directs you at the Kiosk where you pick which wash you want and he is great. Smiles, explains the options and offers an inexpensive monthly rate for all the washes you want during the month. There is a team that preps your car before entering the wash. Then you drive to the self vacuums. They are included in your wash fee. The vacuums are powerful. (Do not accidentally apply one to your dog or children). They also provide spray bottles with cleanser and cloths to apply.
Morgan Morehouse
21:57 10 Jun 22
fantastic service, kind staff. the wash was quick, entertaining and very efficient! my car is shining. we will be return customers!
WatsonTwins- Clark
18:14 11 May 22
Cheap monthly rates, friendly & I love all the accolades you get.FREE car/window cleanerFREE car freshenerFREE vacuumFREE AIR dusterFREE car mat wash....Cleans car pretty good. :)& Junebug[employee]is a huge help & very nice. Been going there a few months now. 💞
Roberta Angel
01:48 05 May 22
Very Nice people and loved how I can do my whole car there and then my mats for my car looked brand new after you clean it in the machine. Very nice car washed. It won't be a waste of Money. So go checked them out there...
Brett Zalla
13:09 28 Mar 22
First time user today. Staff was extremely helpful. The experience was better than anticipated.
Patricia Thomas
20:24 15 Mar 22
It’s the best! The employees are super nice and helpful! Especially Kristin definitely will come back !
Whinney 15
14:36 28 Feb 22
Great service, car wash does a great job cleaning vacuums are good, and a great experience for kids my daughter loves the triple foam soap colors.
Allen
18:30 21 Feb 22
Fantastic Car Wash with a fantastic group of people. Richard an Sandra is always willing to help with anything need. Customer service is top notch.
Jamie Harris
22:12 20 Feb 22
Mr. Austin does a great job every time! i appreciate how hard he’s working and how well he is running things when I stop by.
Denise Poynter
21:52 12 Dec 21
This place is awesome! Richard is always there when I go and he couldn’t be any friendlier to deal with. Not only is this place a great value, the service is top-notch. I’m super happy to be a member!
Kevin Groce
19:34 17 Oct 21
Best Car Wash ever …. Top of the line computer ran cleaning … The People who run this car wash are Dazzling Professionals. I purchased a year of washes. If you have a car you love to drive … take your baby here …. If you don’t like the job done …. Hell I’d pay your bill. You will love it
Brittany Jenkins
17:44 01 Sep 21
I have to admit, I was skeptical with the new remodel that I may not be as satisfied. Man was I wrong! I love how fast this place operates and a high quality level. My car gets so many compliments on how shiny it is. The high powered vacuums are great for my kids messes. The availability to access the spray for my car and scented air fresheners is just an added bonus. These people are great! Sandra is always available to lend a hand!
Hollie Tillis
16:13 01 Sep 21
I LOVE this car wash! Not only was I glad to see a nice car wash go up in this spot in Glasgow, but also happy to see a lot of the same employees from the previous business. Sierra & Sandra are AMAZING! They have been so great and consistent over the years with their friendliness and hard work. I told Sierra one time I didn’t want to get the tire shine and she has remembered it ever since. She’s ON IT! Honestly, EVERYONE is so nice. They really take time to answer questions and make you feel like your money spent was worth it. I have never felt rushed like I feel at other car washes. Thanks for the great service. 🙂
Sametta Johnson
17:50 30 Aug 21
RICHARD IS THE ABSOLUTE BEST OF THE BEST. He’s always super nice and very helpful. I don’t know if y’all have employee of the month or not but Id pick him if I were y’all. He does his JOB with the best attitude and professionalism. I love my car wash service GOD BLESS YALL
Olivia Marie
20:48 25 Aug 21
I love this car wash! They offer anything and everything at extremely well pricing. I once had a billing issue and it was fixed within an hour of me even noticing. Richard is very helpful and is there every day rain or shine offering a friendly face! I use this car wash around 5 days a week and never have had a single issue, it only gets better with time!
Stephanie Thomerson
17:55 23 Aug 21
Love going here! They are so nice and professional! The car wash does a great job at getting my SUV cleaned. Great prices! Richard is normally the person who is keeping an eye on the entrance and the vacuums. He has always been so nice and very helpful! My kids always wave at him and enjoy seeing him when we go there. Great place!!!
Austin Lee
21:49 20 Aug 21
I have used this car wash several times now. The staff is always very friendly and the results are just as good as washing it yourself at home. Jessica walked me through the different washes and provided great service. I will continue to use this car wash.
Randy Pierce
18:22 19 Aug 21
Sandra was very helpful with sign up and with questions. We have 3 cars on the unlimited best package and it works out great. In general very satisfied. Only suggestions would be better windshield bug remover and a larger amount of tire shine.We really like the team over there and will continue to be customers!
kelsea shaw
14:41 18 Aug 21
Sandra is the best! It’s always nice to return here when the employees remember you when you pull up. They’re so friendly and ready to assist their customers! Never disappoints, My favorite car wash by far!
Laura Wood
14:40 18 Aug 21
Gave Sandra and Drew a challenge to get all the bugs off my car and mission accomplished! Great place and great people. My car always looks amazing when I pull out!!
Cheyenne Howell
22:34 16 Aug 21
LOVE this car wash. Highly recommend getting the monthly package. Friendly staff that’s always helpful if you need anything. One employee that I would love to brag on is Richard, he is always so kind & respectful!
Donna Froedge
21:06 16 Aug 21
Richard was very nice! The interior/window spray seemed too watered down. Shine should be an option. Vac has great suction.The inside wheel well wasn’t very dirty, but still wasn’t clean after exiting wash. Still had bugs on front end. Canopies over detailing area would be phenomenal, such as a facility in neighboring county.
Stacie Owen
19:50 17 Jul 21
Went for the first time today and Jessica helped me out tremendously. The hole crew was amazingly helpful and so friendly. I loved my experience so much that I had to go home and bring the hubby and his truck back. I will definitely be back!
babette portillo
22:51 02 Jul 21
Great new place. Gets the car spotless! The kids love going through. The vacuum work super well. Really nice people.
MacKinsey Williams
16:42 19 Jun 21
Jessica was great in helping me decide just what I wanted! The kids loved the fun colors they made it fun! And I love how I can go get my car cleaned and run over to groceries all in one trip!
Tony Peters
00:40 17 Jun 21
This place is so awesome and definitely Thorough! The air compressor is a game changer! They put a lot of time into providing what you need to get your car shining again! Will definitely be back!
JT
20:40 16 Jun 21
This is a fantastic car wash! Quick, reliable, safe, and very good car wash. The monthly membership is a very good value. The vacuum section is very good as well. I highly recommend this car wash! Very good ownership and professional car wash.
Allyson Fields
02:20 05 Jun 21
I went to wash my car today, and I was very pleased with outcome. My car looked very clean, and the workers were very professional and friendly. Overall a great experience. The free vacuuming, windex, and towels are a great plus. I will definitely be going back!
WIGAND GAMING
16:51 04 Jun 21
Professional, fast & gets your car super clean. You can buy unlimited packages, that will let you go once daily. Which is a really great deal..
William Caldwell
20:29 23 May 21
Fair and friendly. Fair prices great job. With friendly person to explain how it all works. My Jeep never looked so good. It has been four days and it still shines.
Jerry Hobart
18:38 21 May 21
Gentleman working the gate was helping others but still found time to help my ride smell nice.Wash was great!Clean ride & helpful staff! TY 👍
Julie Smith
15:40 14 May 21
We absolutely love Thoroughbred Express!! The wash quality is outstanding and the self service vacuum area which includes window cleaner and towels as well as air freshener provides excellent equipment to do the job just right!Seeing friendly faces and many familiar ones as well adds that personal touch! Sandra Huff, Sierra Foxx, Richard Austin and Drew Barbour, who were all with Auto Spa Complex, give comfort knowing their level of expertise and stellar customer service is still going strong! Great new owners and new faces as well!Join a monthly membership today at Thoroughbred Express, 707 W. Main St. in Glasgow and keep your car protected and shining!
Brandon Reno
14:05 25 Apr 21
A little pricey for the car wash. However, the employee service was exceptional and informative. The lady (sandy?) who greeted me was an informative great advocate to the company. Would recommend!!
Rebekkah Arnold
14:13 22 Apr 21
Sandra and Trevor were very helpful! I am impressed with the quality of the vaccum system. The monthly wash club is a great value!
Brittany Gardner
20:38 16 Apr 21
I was a little sad when I learned this new car wash did not clean the inside of cars anymore. But since visiting I love it WAY more than before!The line for the car wash goes so fast. If you sign up to be a member (which I have) you pull up to the kiosk and it scans your license plate number and send you on your way. Then you pull up and they spray and brush off your car and send you through the car wash.Afterwards you can swing by the free vacuums. They have excellent power suction and do a really good job cleaning carpet.The employees there are super helpful and always kind. Sandra has worked there for a long time and has always been so kind. She went out of her way today to help me out with different things. She even came by as I was vacuuming to see how the wash did.So glad this place has come to Glasgow. I never realized how much I enjoy a clean vehicle!
Shawn Shaw
01:04 07 Apr 21
Went through last week. Was a little confused about the whole process but Sandra helped me get it done! The wash was great, truck came out very clean. Would recommend to anyone in the area! She is a great worker. Thanks for all of the help. A+
Crystal Cary
13:04 03 Apr 21
great new car wash. lights add a great touch for the kids in the vehicle. does good on your vehicle. only downfall is I wish they had Armour all or something similar avaliable.
Natasha Harper
17:52 01 Apr 21
Amazing place! Staff members are the BOMB! The vacuums they have are so powerful our car looks brand new on the inside. The car wash it's self is awesome! The experience of our first time makes us want to come back over and over again. We are even thinking about becoming VIP members!!! Amazing job guys!!!!
Erika Evans
23:12 26 Mar 21
High quality car wash, wonderful customer service, and a fair wash price! Will definitely be back!
Rj Pitcock
03:17 21 Mar 21
I definitely recommend to anyone. I'll be using this service very often and also thanks to jaylin and tj for helping me get signed up for very affordable monthly service!
Sandra Huff
12:07 18 Mar 21
Thoroughbread is the best car wash ever!! So glad we have one close to home. My car came out sparkling clean. They have powerful vacuums and wonderful staff who are ready to help.
Trevor Newsome
01:58 18 Mar 21
Great customer service, Glasgow needed one of these! Loved the experience of all the tunnel lights. Car was very clean after wash.
Justin Frost
19:46 17 Mar 21
Very nice car wash! The entire experience is great. The staff is very friendly, and their prices can’t be touched. I will be going back and referring friends as well!
Jaylin Jones
13:31 17 Mar 21
This is a great car wash! Affordable, very nice staff and my car came out clean.
Nick Nuney
13:30 17 Mar 21
Best car was I’ve been to! The location is nice and the team was friendly as well.
Matt Williams
13:02 17 Mar 21
My favorite place to wash my car and truck. The wash does an amazing job and the customer service was outstanding. They also have everything you need to clean the interior of your car. I won’t wash anywhere else after going there.
Thoroughbred Express 2021 Calendar
| M | T | W | T | F | S | S |
|---|---|---|---|---|---|---|
| 1 | 2 | 3 | 4 | 5 | 6 | |
| 7 | 8 | 9 | 10 | 11 | 12 | 13 |
| 14 | 15 | 16 | 17 | 18 | 19 | 20 |
| 21 | 22 | 23 | 24 | 25 | 26 | 27 |
| 28 | 29 | 30 | ||||